Complete Platform Features
Compleo is designed to help Australian RTOs manage email triage, student communications, and certificate compliance.
Know What Matters, Instantly
Your inbox is a mess. Compleo reads every email, tells you what it's about, and flags what's urgent.
Auto-categorisation
Enrolments, certificates, withdrawals, USI queries, complaints — instantly sorted
Urgency flagging
Never miss a complaint, escalation, or time-sensitive request
Key info extraction
Student names, course codes, dates — pulled out automatically
Response suggestions
AI drafts replies for you to review and send
Real impact: Helps reduce time spent reading the same questions over and over, and supports efforts to ensure important messages aren't missed in your inbox.
Stop Writing the Same Replies Over and Over
How many times have you explained your deferral policy? Compleo drafts replies to common questions — you just review and send.
Context-aware responses
AI understands RTO context and student queries
Tone control
Professional, friendly, or formal — you choose
Draft suggestions in seconds
Generate replies instantly, not in minutes
Always your choice
Review and edit before sending
Real impact: Designed to help reduce email response time while maintaining consistent, professional communication.
No More Copy-Paste. Connect Your Inbox.
Stop switching between tabs. Connect your Gmail or Outlook inbox and let Compleo process emails in real-time.
OAuth integration
Secure connection to Gmail, Outlook, or IMAP servers
Real-time sync
New emails processed automatically
Read-only access
We never send emails on your behalf — you stay in control
Multiple mailboxes
Connect team inboxes or shared accounts
Real impact: Designed to help reduce manual email copying and streamline inbox management.
Pre-Issuance Certificate Checks
Catch certificate issues before issuing. Compleo checks dates, codes, and required fields aligned to Clause 3.1 requirements.
Pre-issue validation
Check certificates before they go out the door
Name & USI checks
Verify student details match your records
Code validation
Unit and qualification codes checked against reference data
Date logic
Flag impossible dates before they cause problems
Real impact: Certificate errors are one of the most common and avoidable admin mistakes. Compleo is designed to help catch them before they reach students or auditors.
Complete Activity Records for Compliance
Maintain complete activity logs for compliance purposes. Every email processed, every certificate checked — recorded with timestamps and user details.
Action tracking
Every email processed, certificate checked, setting changed
User activity monitoring
See what team members are doing
IP address logging
Security and compliance records
Export for auditors
Download reports for ASQA compliance reviews
Real impact: During audits, show complete system activity logs. Supports demonstration of compliance processes and staff training.
More Features Coming
We're building more tools based on feedback from RTOs like yours. Our roadmap includes features designed to further streamline compliance workflows.
AVETMISS validation
Check AVETMISS files before submission
Assessment marking assistance
AI-assisted review for consistency
Audit preparation tools
Checklists and documentation helpers
Early access: Customers get priority access to new features as they launch.
See These Features in Action
Try our interactive demo with 10 sample RTO emails, or book a call to see how Compleo fits your workflow.
No signup required • See real AI triage in action